Organizational Wellbeing among Workers in Mental Health Services: A Pilot Study

Federica Sancassiani *, 1, Marcello Campagna 1, Francesco Tuligi 2, Sergio Machado 3, 4, Elisa Cantone 1, Mauro Giovanni Carta 1
1 Department of Public Health, Clinic and Molecular Medicine - University of Cagliari, Italy
2 Department of Mental Health - Local Health Unit of Lanusei, Italy
3 Institute of Psychiatry of Federal University of Rio de Janeiro, Brazil
4 National Institute for Translational Medicine (INCT-TM), Brazil

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© Sancassiani et al.; Licensee Bentham Open.

open-access license: This is an open access article licensed under the terms of the Creative Commons Attribution Non-Commercial License ( which permits unrestricted, non-commercial use, distribution and reproduction in any medium, provided the work is properly cited.

* Address correspondence to this author at the Department of Public Health, Clinical and Molecular Medicine, University of Cagliari, Italy; Tel/Fax: 00390706093498; E-mail:


Introduction: Organizational wellbeing in mental health services influences the outcomes of users and their families. Workers should be motivated, have a positive morale and be able to recognize values and the deep meaning of their work. This survey aims to examine the organizational wellbeing of the services provided by the Department of Mental Health (DSM) in Lanusei (Italy) and the correlations between job satisfaction and the psychosomatic health of its workers. Materials and Methodology: Descriptive-correlational study on a population of 43 mental health workers. Organizational wellbeing, as well as workers’ job satisfaction and psychosomatic health, were measured using the “Multidimensional Organizational Health Questionnaire” (MOHQ). It is a self-report questionnaire able to examine 14 dimensions of organizational wellbeing, 14 indicators about individual discomfort, 12 indicators about individual wellbeing, 8 psychosomatic symptoms related to job distress. Results: 31 workers (72%) participated in the survey. Regarding the organizational wellbeing of DSM, the general profile mean±sd was 2.66±0.28 (values from 1 to 4: 1=never, 4=often). Job satisfaction was negatively correlated with headaches and concentration difficulties (R=-.584, p=0.001), nervousness, restlessness, anxiety (R=-.571, p=0.001), sense of excessive fatigue (R=-.634, p=0.000) and sense of depression (R=-.558, p=0.001) reported by workers. Conclusions: Data denoted an overall healthy state of the DSM. There were significant correlations between workers’ job satisfaction and their psychosomatic health. The recognition and restitution about the weakness and strengths of the services could be useful to point out some organizational development perspectives.

Keywords: Job satisfaction, mental health services, organizational wellbeing..